Shipping Policies
Shipping Policies and Delivery Time
CARE WITH ADDRESSING ORDERS
Easy Store will send the products to the address requested by the customer. Therefore, so that there are no obstacles to the delivery of your order, we ask you to pay attention when filling in the address where you want to receive your order.
ABSENT RECIPIENT
Make sure there will be someone at the address to receive your products. The Post Office makes three attempts to deliver the products, if there is no one at the address to receive the order, the package will be taken to the post office closest to the address, and in this case it will be necessary for the recipient of the package to pick up the package. even at the post office, within 7 calendar days. If the recipient of the order does not carry out the withdrawal, as a rule of the Post Office, the package will return to the sender, requiring the payment of a new freight to resend the product.
All details related to delivery attempts, as well as the address of the Correios agency where the recipient should pick up his package in case of absence at the address, are recorded in the tracking of the order, which can be followed on the Correios website, using the tracking code provided by the Store.
INCORRECT OR INCOMPLETE ADDRESS
Easy Store is not responsible for incorrect or incomplete completion of the destination address of orders placed in the store. In the event of incorrect or incomplete addressing, as a rule of the Post Office, the package will be returned to the sender, and no further delivery attempts will be made to that address.
If the delivery is not carried out due to a difference in the address provided by the customer, the customer is not entitled to a refund, it will be necessary to pay a new shipping fee to resend the product.
PROCESSING TIME
After your order has been processed and payment has been entered into our system, the next steps are: sorting, packing and shipping. This process usually takes about 1 to 3 business days.
Deadline for shipping the product and tracking code
You will receive the tracking code in the email registered with the purchase within 7 business days after processing your order.
DEADLINE
The delivery time is estimated from 15 to 35 working days after the order has been dispatched.
However, adverse factors such as delays in releasing the Federal Revenue, postal strike, impossibility of delivery due to climatic factors or risk areas, national holidays may add a few days to the delivery of the product.
However, the maximum warranty period is 60 working days.
SHIPPING FORMS
Products are always delivered by Correios, however, in some cases such as absent recipient, region with delivery limitation or even incorrect address, the customer may have to pick up the product at the agency closest to their residence.
If the address is not filled in correctly, it is possible that the product will return to the sender. We ask that you pay extra attention when filling in the address. If there is any error in filling in the address and the product cannot be delivered, the customer is responsible.
Correios make three delivery attempts, if they are unable to complete it, the product will be available for collection at the nearest agency for up to 7 days. After this period, the product returns to the sender.
IMPORTANT OBSERVATIONS
Any and all imports are subject to customs bureaucracy or taxation. If you receive any extra charges for your order, we are responsible for these fees. Please contact us within 48 hours informing the amount paid to the Post Office and attaching a copy of the tax document, and we will contact you back to refund the amounts paid.
When making a purchase on our website, the customer declares to be aware of and agree with everything described above.
CARE WITH ADDRESSING ORDERS
Easy Store will send the products to the address requested by the customer. Therefore, so that there are no obstacles to the delivery of your order, we ask you to pay attention when filling in the address where you want to receive your order.
ABSENT RECIPIENT
Make sure there will be someone at the address to receive your products. The Post Office makes three attempts to deliver the products, if there is no one at the address to receive the order, the package will be taken to the post office closest to the address, and in this case it will be necessary for the recipient of the package to pick up the package. even at the post office, within 7 calendar days. If the recipient of the order does not carry out the withdrawal, as a rule of the Post Office, the package will return to the sender, requiring the payment of a new freight to resend the product.
All details related to delivery attempts, as well as the address of the Correios agency where the recipient should pick up his package in case of absence at the address, are recorded in the tracking of the order, which can be followed on the Correios website, using the tracking code provided by the Store.
INCORRECT OR INCOMPLETE ADDRESS
Easy Store is not responsible for incorrect or incomplete completion of the destination address of orders placed in the store. In the event of incorrect or incomplete addressing, as a rule of the Post Office, the package will be returned to the sender, and no further delivery attempts will be made to that address.
If the delivery is not carried out due to a difference in the address provided by the customer, the customer is not entitled to a refund, it will be necessary to pay a new shipping fee to resend the product.
PROCESSING TIME
After your order has been processed and payment has been entered into our system, the next steps are: sorting, packing and shipping. This process usually takes about 1 to 3 business days.
Deadline for shipping the product and tracking code
You will receive the tracking code in the email registered with the purchase within 7 business days after processing your order.
DEADLINE
The delivery time is estimated from 15 to 35 working days after the order has been dispatched.
However, adverse factors such as delays in releasing the Federal Revenue, postal strike, impossibility of delivery due to climatic factors or risk areas, national holidays may add a few days to the delivery of the product.
However, the maximum warranty period is 60 working days.
SHIPPING FORMS
Products are always delivered by Correios, however, in some cases such as absent recipient, region with delivery limitation or even incorrect address, the customer may have to pick up the product at the agency closest to their residence.
If the address is not filled in correctly, it is possible that the product will return to the sender. We ask that you pay extra attention when filling in the address. If there is any error in filling in the address and the product cannot be delivered, the customer is responsible.
Correios make three delivery attempts, if they are unable to complete it, the product will be available for collection at the nearest agency for up to 7 days. After this period, the product returns to the sender.
IMPORTANT OBSERVATIONS
Any and all imports are subject to customs bureaucracy or taxation. If you receive any extra charges for your order, we are responsible for these fees. Please contact us within 48 hours informing the amount paid to the Post Office and attaching a copy of the tax document, and we will contact you back to refund the amounts paid.
When making a purchase on our website, the customer declares to be aware of and agree with everything described above.